Our Policies

Shop with Confidence

Our PayPal online shopping system allows you make purchases via a secure, 128 bit encrypted connection. You can conveniently pay with credit cards, money orders, or personal checks. No Pay Pal account is needed.

Shipping

All orders are processed and shipped within one business day. Items are shipped via USPS and a tracking number will be emailed to you that will allow you to track your package online.

Returns

Your satisfaction is our top priority. As such, we take extra care to ensure that your orders are processed promptly and without errors. However, if you are dissatisfied with an order, items may be returned for a full refund within 30 days from the orginal purchase date. Please contact us at 866-508-4901 or via email at fieldspublishing@comcast.net and we will give you an RMA number (return merchandise authorization) and return instructions.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the www.charlesfields.net website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information(etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us via email at fieldspublishing@comcast.net or by calling us at 866-508-4901. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 866-508-4901 or send us an email at fieldspublishing@comcast.net.